The first time you join a multiplayer game, you will be prompted to grant the game access to your microphone and camera. If you deny this permission, you will not be able to see or talk to others. Your browser will most likely not ask you for these permissions again, so if you would like to enable this feature for future games, here's how to do it. 

First, launch an I Love Mahj game (your address bar should show the URL as Then, follow the instructions below depending on your browser.


  1. At the top of the browser, to the left of the website URL, you should see a lock icon, click this.
  2. Select Site Settings, this will open the permission settings for the website.
  3. Change or confirm that Camera and Microphone both say Allow.

If audio/video connections are still not working, try the following:

  1. At the top right of your browser, click the three vertical dots (far right) then select Settings.
  2. Go down to the "Privacy and Security" Section and click Site Settings.
  3. Click Camera or Microphone.
  4. You can set a default for all websites to Ask before accessing.
  5. Below that you will see a list of website that need access to your Camera or Microphone.
  6. Click the > next to https://game.lilovemahj,com/ 
  7. Change Camera and Microphone to say Allow (recommended). If you select Ask, it will ask every time you play a game instead of just automatically connecting.

If you're using Chrome on a Mac, it's possible the camera/mic could be blocked at the operating system level. 

  • Go to System Preferences > Security & Privacy > Privacy > Camera and make sure Chrome is listed with a check next to it. 
  • System Preferences > Security & Privacy > Privacy > Microphone and make sure Chrome is listed with a check next to it.

Firefox (not a preferred browser - please use Chrome when possible)

  1. Type the words about:permissions into the location bar as if it were a website and press ENTER. The current tab will be replaced by the Permissions Manager.
  2. Select (or from the list on the left side. You can quickly narrow down the long list shown by typing part of the address in the search box.
  3. On the right side are permission. Choose "Allow" for the "Use the camera" and "Use the microphone" permissions.


  1. Click AA on the left of your address bar. This will open up several options.
  2. Click Website Settings.
  3. Set Camera and Microphone to Allow.

If you still have issues:

  1. Open Settings on your device.
  2. Scroll down, and select Safari.
  3. On the right, scroll down to Camera and Microphone.
  4. Set both to Allow.