Customer Service Portal for ilovemahj.com

Accounts 17

• How do I create an account?
• How do I log in?
• How do I reset my password?
• How do I edit my profile?
• How do I cancel my subscription?

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Groups 11

• How do I find a mah jongg group in my area?
• How do I join an existing group?
• How do I create a new group?
• How do I invite someone to join a group?
• How do I email the members of my group?

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Starting a game 28

• What style of Mah Jongg is available to play?
• What devices can I play on?
• Who can I play with?
• How do I play with bots?
• How do I play with friends?

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During the game 60

• Where can I get a quick tour of the game?
• How do I sort my tiles?
• How do I pass tiles in the Charleston?
• How do I discard a tile?
• How do I call a tile?

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Scoring, Ratings and Statistics 6

• How are points calculated?
• How are the ratings determined?
• How are Think Times determined?
• How can I see my game statistics?
• Where can I find the Leaderboard?

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Managing Online Groups 6

• How do I manage my online group's schedule?
• How do I schedule an online game for my group?
• How do I schedule recurring online games for my group?
• How do I change the date/time for an online scheduled group game?
• How do I delete a scheduled online group game?

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Hosting a Game 7

• How do I sign up to host a game?
• How do I cancel hosting a game?
• How do I change hosting details?
• How do I manage items needed for a game?
• How does the wait list work?

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Attending a Game 4

• How do I accept/decline an invitation to a game?
• How do I register/unregister for a game?
• How do I provide items for a game?
• How do I track my in-person wins and losses?