Customer Service Portal

A few players have expressed concern over having to click "Ignore" on each discard.  We know that some platforms offer “Call/Ignore” only when...

If you cannot hear the game sounds through your iPad speakers but they work fine through headphones, here are a few things to try: 1. Restart the iPad ...

The game can sometimes appear to freeze. There could be several reasons for that: 1. The game is waiting for someone to play. Sometimes, people take lon...

To change the colors in the game, select "Color Theme" from the gear menu. We offer7 choices: Midnight Sky Forest Trail Pretty in Pink Out of...

You can select the card from the first page of the game, above the Start Game button. We support the National Mah Jongg League 2019-2026 cards, as well as t...

According to National Mah Jong League rule, if you call a tile but have not exposed yet, you can still change your mind about calling it, but once you'v...

No, jokers can only be used in combinations of 3 or more identical tiles (pung, kong, etc). Jokers cannot be used on singles or pairs. Keep in mind that...

No, you cannot call a discard for a single tile or a pair, UNLESS this is the last tile you need for Mah Jongg. Keep in mind that combinations like NEWS...

No, consecutive run hands cannot start with a zero. The lowest number they can start from is 1. Soaps are typically only used as zeros in year hands and, of...

No, colors used on the card are not tied to a specific suit. Colors only indicate which parts of the hand need to be of the same suit. So, all parts of a ha...