Customer Service Portal

Just like a real player should constantly reassess their hand (and pivot if necessary) as the game evolves, the hand suggestions are updated periodically ba...

 At the end of the game, the bots will show which hand they were working toward so you can see what they were aiming for.   Level 2 and Level 3 bots also ha...

Most likely you changed the scale of the game page from 100% to something smaller (or larger). Please restore the view to 100% and it should look fine.

Since the practice mode is a learning tool used by beginners, a lot of our members using this mode prefer to see the discards grouped and counted, as it mak...

How to Get a Full Screen on iPad in Safari Tap the aA button to the left of the page's URL, then tap Hide Toolbar. ... Tap the menu button at the...

Hand suggestions are ordered based on the hands that are statistically most likely to be successful - not simply the number of tiles you currently hold towa...

Two things could be happening: Dragging in an arc: When you drag your tiles, you might be moving then in a arc and accidentally dropping a tile into t...

After the second right pass of the Charleston, the computer will prompt you to choose how many tiles you’d like to pass in the Optional Across (Courtesy Pas...

For the courtesy pass, players across from each other indicate how many tiles they want to pass and the lowest number is selected. For example, if the playe...

We're aware some players turn tiles upside down in in-person games as personal reminders. But we made a deliberate decision not to include that feature ...